We're With You Every Step
Expert Guidance Before, During & After Your Purchase
Buying a fire feature is an investment. Our team of specialists is here to make sure you get it exactly right — and love it for years.
Talk to an ExpertExpert Support
Real People. Real Expertise. Real Help.
We're not a faceless e-commerce warehouse. We're a team of outdoor living enthusiasts who have tested every product we sell, answered every question you might have, and genuinely want your outdoor space to be spectacular. Call, email, or stop by our Anaheim showroom — we're always here.
How We Support You
Pre-Purchase Consultation
Not sure which fire pit is right for your space? Our specialists help you choose the perfect size, fuel type, and finish — before you buy.
Installation Guidance
From gas line requirements to placement tips, we walk you through every step. White-glove delivery available throughout Southern California.
After-Sale Care
Our support doesn't end at checkout. We're here for seasonal maintenance questions, part replacements, and anything else you need.
Available When You Need Us
Support That Goes Beyond the Sale
Our Anaheim showroom is staffed by fire feature specialists — not sales reps. They know every product inside and out, and their job is to find you the right solution, not the most expensive one. Call (888) 303-2453, drop us an email, or come in and see our live-fire displays for yourself.
Contact Our TeamI had a question about my gas line connection on a Sunday evening. Someone actually called me back within the hour. That kind of service is rare.— David R., Laguna Beach CA
Questions? We Have Answers.
Our team is ready to help you find the perfect fire feature for your space, budget, and lifestyle.